WatsonOnline Privacy Policy

We respect your privacy.

We value your business and respect your privacy. We want you to be secure in the knowledge that information you disclose is used for the purpose for which it was collected and not used or disclosed in a manner inconsistent with your expectations. Having a relationship founded on trust with our subscribers is not only good manners, but also good business.

What information do we collect? How do we use Customer Information?

We collect basic customer information from you that enables us to provide our services to you. When you sign up for WatsonOnline High Speed Internet Service, you are required to provide your name, address, telephone number(s), and other relevant billing information. That information is used by WatsonOnline and its authorized employees and agents to install, maintain and bill our services.

We may also collect and maintain information about you that enables us to provide a more personalized online experience, such as your locale and the preferences you indicate with respect to service options.

We may use your e-mail address to communicate with you about our service, including information about pricing and changes in or additions to our services and policies, and to otherwise correspond with you.

When purchasing goods and services online, we encourage you to check the privacy policies of any online vendor you use.

WatsonOnline will release personal information to the government only as required by law. We will take commercially reasonable steps to protect your personal information though we may be compelled to reveal such details to law enforcement officials in response to a properly issued court order or legal process in accordance with applicable law.

What WatsonOnline will NOT do with information about you.

We will not read your outgoing or incoming e-mail, private chat or instant messages. We store mail messages on our computer systems for a brief period of time and could be compelled to disclose the messages along with personally identifiable information to comply with a valid court order or if we believe that a state of emergency exists where it is necessary to disclose the information to protect WatsonOnline’s property or an individual’s safety or security.

WatsonOnline will not disclose or sell your name and/or email address to any third party vendor or company.
WatsonOnline will not record any information that you provide to any website other than ones operated by us. You should be warned, however, that our privacy policy does not apply to web sites operated by others. You should check each website’s privacy policy and use appropriate discretion regarding any information you provide there. Our role in guiding you to web sites is similar to that of an airline’s role in helping you travel to distant cities. We can help you get there quickly and safely, but once you are there, we can’t protect you or keep you out of trouble.

Participation in Forums and Public Chat Sessions.

Public message boards and chat rooms are by definition not private. Posting to a public area is like making a statement in an open meeting. You should only post information in these places that you are comfortable sharing with the world. We strongly encourage adult supervision of anyone underage that might post to a message board or chat room.